This intuitive solution allows you to accept online payments and donations. You can easily place a payment link on your website or invoice for customers to make payments securely from either their credit card or bank account.
Smartpay Express
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Working together to make business transactions easier.
This intuitive, easy-to-learn payment product allows you the opportunity to provide a customized payment site for each of your merchants.
What Is SmartPay Express™ (SPE)?
SPE is an intuitive, easy-to-learn payment product that allows you to provide a customized payment site for each of your merchants who accept payments and donations from their customers. Customers have the ability to make one-time payments or register payment information with the site and have additional payment features, such as recurring payments, reporting and other payment options.
Open A Sweep Account
Sweep accounts are available to West Shore Bank’s business checking customers. To open a sweep account, or apply for a business checking account, contact us or visit one of our nine locations in Ludington, Frankfort, Hart, Manistee, Onekama, Scottville, or Traverse City. For over a century, West Shore Bank remained committed to helping the people and businesses of Michigan to improve their financial well-being.
What types of payment options are available to customers with SPE?
SPE offers the standard ACH and credit card payment, as well as PayPal®. PayPal® offers merchants and customers the option of using a PayPal® account to complete payments with SPE. Both merchants and customers will need a PayPal® account. For more information on how a merchant can create a PayPal® account, please call (855) 477-5689 or click here.
What features are available to me?
You may have the ability to configure payment options for your merchant, such as making some payment fields visible or required, branding the site, and providing account location information.
You can access the SPE Admin utility through JHA SmartPay Manager™. The SPE Admin is where branding and permissions for SPE sites reside. Alternatively, you can pass on the ability to brand the SPE site to your merchant, where they can access SPE Admin via JHA SmartPay Business™.
What features are available to my merchants?
You can grant your merchants access to the SPE Admin feature, which allows them to brand their own SPE site directly and configure permissions and other features for customers making payments and donations. Still available to your merchants is the ability to view customer information, payment information, and various reporting tools in SmartPay Business™.
How do I set up a new merchant with SPE?
You may board a new merchant through Riskforce and follow the standard process to set them up.
How will merchant obtain the URL for a merchants end user to begin processing payments?
Once the merchant's branding has been finalized in SPE Admin, the URL will automatically be generated and will appear at the top of the SPE Admin branding page. The SPE Admin will then need to copy the URL and provide it to the merchant for them to share with end-users.
I don't have a SPE, how do I get started?
Send any questions about SPE to epssales@jackhenry.com
How can I receive an SPE kit?
The SPE kit, which provides information for managing SPE settings and processes, can be downloaded from SmartPay Manager™ on the Resources page.
What computer or browser devices does SPE support?
At this time, SPE has been certifed to work with the following platforms and browsers
SmartPay Express URL:
Microsoft® Internet Explorer® 11
Mozilla® Firefox®
Google Chrome™
SmartPay Express Admin:
Microsoft® Internet Explorer® 11
Mozilla® Firefox®
Google Chrome™
Is training available for SPE?
Yes. Please visit the For Clients site and then open JHA University. Search for "SmartPay Express™" to see a list of classes. You may also contact epseducation@jackhenry.com for more information about SPE training classes.
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Banking for Business
West Shore Bank offers several checking accounts to meet the needs of local businesses and organizations of all sizes. If you want quality service with a personalized touch, compare our commercial checking and savings accounts options.