Support your favorite organizations and donate to causes you care about directly from your bank account.
Empower positive change with just a few taps.
Make a Difference with West Shore Bank ❤️
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Be Someone's Hero❤️
When you support a cause, every little bit helps. Look for the Giving Center and Everyday Impact cards on your dashboard to donate to your favorite charities and track your contributions for tax purposes.
From feeding hungry children and protecting our planet to fighting homelessness and supporting local non-profits, you can lead a positive change.
Ways to give...
Everyday Impact
Round up your card purchases you already make and adjust anytime.
Here's how it works...
Select Your Impact: Choose how you wish to make an impact with your purchases. Change your preferences anytime.
Support Your Causes: With each qualifying purchase, you can round up your purchase to the nearest dollar and donate the spare change to support your chosen causes and verified nonprofits.
Track Your Giving: Track your contributions in one place and get an annual donation report for tax purposes.
Giving Center
Donate to causes close to your heart with one-time or recurring donations.
Here's how it works...
Discover and create a portfolio of causes that align with your values
Donate to your selected non-profits anytime
Track your contributions in one place and get an annual donation report for tax purposes
Why wait? Take the first step towards being someone's hero directly through your digital banking. ❤️
FAQs
Giving Center FAQs
I do not see the Everyday Impact or Giving Center cards on my dashboard
This likely means you have organized your dashboard in the past and you’ll need to add the cards
to the dashboard as follows:
to the dashboard as follows:
- Please select the ellipsis (…) above your accounts or in any dashboard card to organize
your dashboard and add the new cards. - Click Add a card at the bottom then select Everyday Impact and Giving Center
- Click Add a Card at the top, then click the card and drag it where you want to see it in
the dashboard and select Done.
How do I make a donation?
Donating to a new charity is easy in the Giving Center! You are able to send funds to over
1.5 million registered 501(c)(3) organizations in the United States. You have the option to
share your information with the nonprofit or keep your donation anonymous.
1.5 million registered 501(c)(3) organizations in the United States. You have the option to
share your information with the nonprofit or keep your donation anonymous.
The minimum donation amount is $5. Here’s how to get started:
- Login to Digital Banking
- Navigate to the Giving Center from the left navigation menu
- Click "+ Add new charity"
- Choose from the list of recommended charities or use the search bar to
find a non-profit organization that supports the cause you care about - Click "Give to this charity"
- Choose the account you would like to donate from (Checking, Savings,
etc.) - Specify the amount you would like to donate
- Review your donation and applicable fees
- You may choose to pay the fee within your donation amount or pay the fee
in addition to your donation - Click “Give my donation”
- Donations may not be returned to you once submitted
Do you share my personal information with the nonprofits?
During the donation process, your customers will be prompted with the option to share their information or donate anonymously. Donor information is readily available for nonprofits that are partners of the Spiral Giving Network (SGN). If the nonprofit is not a partner, they are able to request a report with all donor information. If the end user has chosen to donate anonymously, their data will not be available or shared with any nonprofit.
When does the nonprofit receive my donation?
When a customer makes a donation through the Giving Center, funds are moved to your bank's General Ledger or Clearing Account (1-2 days processing). Tax receipts are issued to customers by Spiral Giving Network immediately after a donation is made.
Once the funds have been fully processed, they are transferred to Spiral Giving Network (SGN) and accumulated over time (1-30 days). Donation distributions for each nonprofit organization are processed on a monthly basis in alignment with SGN Terms and Conditions.
SGN grants to Qualifying Charities will be distributed via ACH or mailed check. It may take up to 45 days from the date of the customer’s contribution to SGN for a grant to be distributed to a Qualifying Charity.
How do I know it is going to the right nonprofit?
During the time of the donation, you are able to search for the nonprofit of your choice. The most accurate way to do this is with the EIN of the nonprofit.
How can I set up a recurring donation?
- Log in to your digital banking platform
- Click "+ Add new charity" or manage previous donations
- Choose from the list of recommended charities or use the search
bar to find a non-profit organization that supports the cause you
care about
- Choose from the list of recommended charities or use the search
- Click "Give to this charity"
- Choose the amount you would like to donate
- Choose if you would like to give on a monthly basis
- Choose a future date you would like your recurring donation to start
- You cannot start a recurring donation on the same day
- Review your donation and applicable fees
- You may choose to pay the fee within your donation or pay the fee in addition to your donation
- Click “Give my donation”
- Your donation will be sent from your account each month
- Donations may not be returned to you once submitted
How do I manage my recurring donation?
Once you are in the Giving Center, your recurring donations are available on that dashboard. If you click the button “Manage my donations”, you can then choose to pause or stop the donations for that nonprofit. Here’s how:
- Log in to your digital banking platform
- Navigate to the Giving Center
- Review the list of charities you automatically give to every month
- Click "Manage your support"
- From this page you can:
- Adjust your monthly recurring donation amount
- Pause your monthly recurring donation
- Your monthly donation will remain paused until you choose to resume your monthly donation
- Stop your monthly recurring donation
- Click Finish
What if a charity is not listed?
Only charities the IRS recognizes as tax-exempt on https://apps.irs.gov/app/eos/ and not disqualified by Spiral or your financial institution are listed in the Giving Center.
Why is there a fee on my donation?
Processing fees are associated with the handling and security measures involved in transferring funds securely from their account to ours. These fees are imposed by financial institutions and payment processors to ensure the smooth and secure processing of transactions.
The fees charged by Spiral Giving Network are lower than the industry standard which typically range from 3% - 8% on average.
When does a charity receive a donation?
Spiral Donation Process:
When a customer makes a donation through the Giving Center, funds are moved to your bank's General Ledger or Clearing Account (1-2 days processing). Tax receipts are issued to customers by Spiral Giving Network immediately after a donation is made.
When a customer makes a donation through the Giving Center, funds are moved to your bank's General Ledger or Clearing Account (1-2 days processing). Tax receipts are issued to customers by Spiral Giving Network immediately after a donation is made.
Once the funds have been fully processed, they are transferred to Spiral Giving Network (SGN) and accumulated over time (1-30 days). Donation distributions for each nonprofit organization are processed on a monthly basis in alignment with SGN Terms and Conditions.
SGN grants to Qualifying Charities will be distributed via ACH or mailed check. It may take up to 45 days from the date of the customer’s contribution to SGN for a grant to be distributed to a Qualifying Charity.
Everyday Impact FAQs
How does Everyday Impact work?
When your customers make certain purchases with their debit card, they can create a social or environmental impact with the Everyday Impact roundup feature.
When your customers make certain purchases with their debit card, they can create a social or environmental impact with the Everyday Impact roundup feature.
Purchases are rounded up to the nearest dollar and charged as a separate transaction as a donation made to a specific nonprofit to achieve a related impact.
Everyday Impact offers 2 transaction round-up options:
The customer can decide how they want their round up applied from the 2 choices below.
The customer can decide how they want their round up applied from the 2 choices below.
- All transactions round up and are donated to a single charity chosen by
the customer - Certain transactions are rounded up based on MCC codes and donated to
different charities based on the type of purchase
How do I enroll in Everyday Impact?
You can round up everyday purchases to donate to your chosen nonprofits. Here's how:
You can round up everyday purchases to donate to your chosen nonprofits. Here's how:
- Log in to your digital banking platform
- Find the Everyday Impact module
- Switch the toggle “on” to enroll in Everyday Impact
- Agree to the terms and conditions
- Choose if you would like to round up purchases to the nearest dollar or more
- Choose a weekly or monthly limit
- You are now enrolled in Everyday Impact - All future purchases under each category will go toward making an impact in the world!
Do you share my personal information with the nonprofits?
Donor information is readily available for nonprofits that are partners of the Spiral Giving Network (SGN). If the nonprofit is not a partner, they can request a report with all donor information.
Donor information is readily available for nonprofits that are partners of the Spiral Giving Network (SGN). If the nonprofit is not a partner, they can request a report with all donor information.
Why do I not see my impact changing?
Each unit has a designated cost to provide that unit. For example: A meal for a child may cost $1. You will not see a change in this impact until your roundups have totaled at least $1.
Each unit has a designated cost to provide that unit. For example: A meal for a child may cost $1. You will not see a change in this impact until your roundups have totaled at least $1.
How can I stop rounding up/How do I unenroll from Everyday Impact?
You can go into the module and turn off your round-ups whenever you see fit. You can also restart them by following the opt-in flow that you originally completed. Here’s how:
- Log in to your digital banking platform
- Find the Everyday Impact module
- Switch the toggle “off” to unenroll in Everyday Impact
- All future purchases will not round up once this feature has been disabled
How do I get a receipt for my round-ups?
Everyday Impact provides receipts every month by the 5th business day of every month. These will be viewable in the module.
Everyday Impact provides receipts every month by the 5th business day of every month. These will be viewable in the module.
Can I change how I am rounding up my funds?
You can change your designated roundup choice at any time.
Can I select a different nonprofit instead of a unit?
If your bank has chosen to highlight a nonprofit, you can do all round-ups to that specific nonprofit. You may also have the option to choose your nonprofit on your own. If you choose either of these options - every debit card transaction will round up to these specific nonprofits.
When does a charity receive a donation?
Spiral Donation Process:
When a customer makes a donation through the Giving Center, funds are moved to your bank's General Ledger or Clearing Account (1-2 days processing). Tax receipts are issued to customers by Spiral Giving Network immediately after a donation is made.
When a customer makes a donation through the Giving Center, funds are moved to your bank's General Ledger or Clearing Account (1-2 days processing). Tax receipts are issued to customers by Spiral Giving Network immediately after a donation is made.
Once the funds have been fully processed, they are transferred to Spiral Giving Network (SGN) and accumulated over time (1-30 days). Donation distributions for each nonprofit organization are processed on a monthly basis in alignment with SGN Terms and Conditions.
SGN grants to Qualifying Charities will be distributed via ACH or mailed check. It may take up to 45 days from the date of the customer’s contribution to SGN for a grant to be distributed to a Qualifying Charity.
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