Blog Article

Banks Never Ask That

Can you spot a phishing scam?

Danger lurks around every corner. Play the #BanksNeverAskThat interactive game "Scam City" to play your way to phishing safety by dodging, jumping and ducking different scams.

Every day, thousands of people fall victim to fraudulent e-mails, texts and calls from scammers pretending to be their bank. In this time of expanded use of online banking, the problem is only getting worse. 

The Federal Trade Commission's report on fraud estimates that American consumers lost a staggering $1.9 billion to phishing schemes and other fraud in 2019-- and the ongoing pandemic has only increased that threat. 

Online scams are easier to point out when you know what to look for. At West Shore Bank, we're committed to helping you spot them and protect your accounts. We've teamed up with the American Bankers Association to fight phishing this Cybersecurity Awareness Month.

Watch out for the top 3 phishing scams:
  • Text Message: If you receive a text message from someone claiming to be your bank and asking you to sign in or offer up personal information, it's a scam. Banks never ask that
  • E-mail: Your bank won't send you e-mails that ask you to click a suspicious link or provide personal information. The sender may claim to be someone from your bank, but it's a scam. Banks never ask that
  • Phone Calls: Your bank would never call you to verify your account number. Banks never ask that. If you're ever in doubt that a caller is legitimate, just hang up and call the bank directly at a number you trust. 

You've probably seen some of these scams before. But that doesn't stop a scammer from trying. For more tips on how to avoid phishing schemes, check out our identity theft prevention tips or  visit
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Excerpt for Banks Never Ask That

Can you spot a phishing scam? Danger lurks around every corner...