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If you believe your ATM or debit card has been lost or stolen, please call our Customer Service Center immediately at 231-845-3500 or 888-295-4373.

If you lost your card outside of our regular business hours, call 888-297-3416 immediately upon learning your card is missing to report the loss.  This will immediately block any further transactions on your card.  On the next business day, contact West Shore Bank to report the loss and order a new card.