| |
|
 |
|
 |
|
Please note that by using many of the links on our web site, you may be leaving West Shore Bank's web site. As a service and for informational purposes only, West Shore Bank may provide listings of and/or links to third party web pages/publications maintained by the U.S. government, Internet retailers, non-Bank organizations and others. West Shore Bank also takes no responsibility and makes no warranties, either expressed or implied, for any of the services, products or other merchandise offered via these outside web sites. West Shore Bank is not responsible for and does not monitor the content or administration of these outside web sites or pages. These outside pages and their content, including but not limited to factual statements and opinions, are the sole responsibility of their creators and do not represent, explicitly or implicitly, positions, policies or opinions of West Shore Bank, its staff or its Board of Directors.
West Shore Bank does not knowingly market to or solicit information from children under 13 years of age without parental consent. The Children’s Online Privacy Protection Act (COPPA) protects children under the age of 13 from the online collection of personal information. Learn more about COPPA at the Federal Trade Commission’s website. | | |
|
We pledge to uphold this promise.
As a customer, you are entitled to our best. We promise to provide you with the very best service we can -- every business day. Our employees, officers, and board members pledge to uphold this promise with a Customer Bill of Rights:
- You have the right to fair treatment, courteous service, and competent assistance in all your dealings with West Shore Bank.
- You have the right to freedom from unwarranted intrusion into your financial privacy and our guarantee of high standards of confidentiality when it comes to your financial affairs.
- We respect contracts entered into by you and West Shore Bank. You have the right to full disclosure of terms and conditions, interest rates charged and paid, penalties, methods of calculation, or other information relevant to a contractual relationship.
- As a customer, you have a right to expect pricing, which reflects good value for the measure of service you receive.
- If you, a consumer and customer of West Shore Bank, have cause for dissatisfaction, you have the right to prompt, fair, and equitable resolution of your problem. If you are unable to obtain satisfaction through your office, e-mail me and tell me about your problem. I will make sure that your problem will be addressed.
Raymond A. Biggs
President and CEO
|
| |
|
 top
|
| |
|
|
|
|
|
|
|
|
|
Member FDIC