Fraud Alerts

At West Shore Bank we believe that one of the best ways to arm yourself against fraud is with information. In this section we will provide you with links to articles that will alert you to any schemes you should know about, and inform you of the resources that are available to help you protect your account information. Some of these links are to West Shore Bank articles, others will take you to articles on other informational web sites.

If you think your accounts have been compromised, let us know immediately by calling (231) 845-3500 or (888) 295-4373.

ONLINE RESOURCES
Identity Theft
Federal Trade Commission: www.ftc.gov
Federal Deposit Insurance Corporation: www.fdic.gov
Resources from the Government: www.idtheft.gov

Consumer Fraud
Internet Fraud Information: www.usa.gov
Federal Bureau of Investigation: www.fbi.gov
Financial Fraud Enforcement Task Force: www.stopfraud.gov

Text (SMS) Scam

A recent text message (SMS) scam has been identified in the banking industry in which customers with cell phones receive fraudulent text messages claiming to be from their financial institution. West Shore Bank does not currently send text messages to its customers unless subscribed and requested through mobile banking.

If you recently received a text message on your mobile device, please delete it immediately and DO NOT call the telephone number or open any links. This message is an attempt to obtain your bank account number and was not sent by West Shore Bank.

If you believe that you've been the victim of online fraud, identity theft or a lottery scam, please notify us by either calling 1.888.295.4373 Monday through Friday, 8:00 a.m. – 5:00 p.m. (EST) or use the form found here.

Please include your name, e-mail address, telephone number and a detailed description but DO NOT include any account or security information.

FBI Warns of Mobile Malware Risks

The Federal Bureau of Investigation has issued a consumer alert warning of malware attacks against mobile devices that run the Android operating system. Read more here.

Fraudulent E-Mail Claims to be From the FDIC

Watch out for emails to financial institution customers that fraudulently claim to be from the FDIC and attempts to obtain highly sensitive personal information, including bank account information. More information can be found here.

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