Build your future with us!
Serving the West Shore area since 1898, West Shore Bank is the area's leading independent community bank making a real difference in our local communities in Benzie, Mason, Manistee and Oceana counties. Do you have a passion for service and a drive to succeed? West Shore Bank is a growing independent bank with over $420 million in assets and is accepting applications for the following positions:
Accepting applications for Summer Tellers in our branches. The Teller is responsible for processing routine transactions for bank customers, including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers in addition to promoting the Bank's products and services. High school diploma or equivalent, must be 18 years old and have completed one year of college. This is a temporary position - from late May to middle of August.
This position is responsible for spreading financial statements and providing the underwriting framework to assess the credit risk for commercial transactions. Tracks and monitors the timely receipt of financial information, and assists in monitoring and preparation of the commercial loan asset quality information.
The ideal candidate would be motivated and have excellent interpersonal, communication and customer service skills. A Bachelor's degree in Accounting or Finance is preferred with 1+ years of Credit Analyst experience or 3-5 years of other business-related experience. Must be detail oriented, computer literate, a good problem solver and a team player.
Customer Service Call Center Representative
The Customer Service Call Center Representative is responsible for delivering exceptional customer service to customers by answering incoming calls and providing information in response to their inquiries, questions, and concerns.
The ideal candidate will be motivated and have excellent telephone etiquette and listening skills, verbal and written communication skills, customer service skills and proficient computer skills. A High School Diploma or equivalent and one year of banking or retail experience required.
This position is responsible for processing routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, processing loan payment and money transfers, and promoting the Bank's products and services.
The ideal candidate will be motivated and have excellent interpersonal, communication and customer service skills. A High School Diploma or equivalent is required. Prior customer service and cash handling experience is a plus.